Jenny Yang

Washington, D.C. · Business Analyst · Green Card

jennyyang@caa.columbia.edu · (347)-419-3727 · jennyyang.djmp.tw · LinkedIn: jennyyang-cu


Professional Summary

Consumer-focused Business Analyst with 3+ years’ experience in eCommerce, CPG, and Media. Skilled at leveraging customer segmentation, behavior analysis, and product bundling strategies to uncover growth opportunities, including identifying 7× cross-sell potential through data-driven insights.

Skills

  • Business Intelligence: SQL (MySQL, PostgreSQL), Relational Database, Advanced Excel, ETL
  • Data Visualization & Analytics: Tableau, Power BI, R, Python, Data Cleaning, Data Manipulation, A/B Testing
  • Project Management: Stakeholder Management, Requirements Gathering, Process Improvement

Education

Columbia University – M.S. Applied Analytics (GPA: 3.72/4.30)
New York, NY · 09/2022 – 12/2023
Courses: NoSQL/SQL Database, A/B Testing, Data Management, Statistical Modeling, Storytelling with Data, AWS Cloud Computing

University of San Francisco – B.B.A. Marketing (GPA: 3.82/4.00)
San Francisco, CA · 08/2017 – 05/2021
Honors: Magna Cum Laude, 4× Dean’s Honor Roll, 4× Global Award Scholarship

Work Experience

Intenza Fitness – Business Analyst

Seattle, WA · 03/2024 – 07/2024

  • Created Tableau dashboard visualizing 8 quarters of sales KPIs, reducing reporting time by 20%.
  • Built automated reporting for 100+ monthly requests, improving team visibility and cutting manual checks by 80%.
  • Optimized workflows via Smartsheet-based data system, reducing costs by 10%.

Baldor Specialty Foods – Data Analytics Consultant

New York, NY · 09/2023 – 12/2023

  • Analyzed 33M+ sales data in Power BI, revealing 7× cross-sell opportunities.
  • Led 7-person team using R, Python, Power BI to optimize marketing strategy.
  • Segmented 5 key customer groups using LRFM analysis, improving personalization efficiency by 6×.
  • Conducted market basket analysis on 2,000+ products to guide product placement and cross-sell strategy.

Chinese Newcomers Service Center – Business Analyst Intern (Marketing)

San Francisco, CA · 09/2019 – 12/2019

  • Analyzed demographics to create marketing personas, increasing voter resource conversion by 10%.
  • Optimized campaign keywords, boosting ad traffic by 33%.

Corning Incorporated – Business Analyst Intern

Taipei, Taiwan · 07/2019 – 08/2019

  • Improved data quality by 12% through Excel-based data cleaning and requirement analysis.
  • Forecasted TV shipment growth (2019–2026) via linear regression, informing strategic decisions.

Projects

Airbnb Review Intelligence – R (05/2023)
Identified key features driving customer engagement across 4K+ Airbnb listings, quantifying amenity impact on review volume and positivity to guide host visibility strategy.

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